HIPAA Compliance & Health Information Privacy Practices

Effective Date: May 1, 2025

This notice describes how medical and health information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Our Commitment to Your Privacy

MemoNeuro US understands the importance of protecting your personal health information. As an educational platform focused on cognitive enhancement and mental wellbeing, we may collect certain health-related information to provide you with appropriate resources and services. We are dedicated to maintaining the privacy and security of any health information you share with us.

Information We Collect

Depending on how you interact with our platform, we may collect the following types of health-related information:

• Self-reported cognitive assessment results
• Mental health questionnaire responses
• Information about cognitive challenges or goals you share with us
• Progress data related to cognitive exercises or programs
• Consultation notes if you engage with our services
• Any health information you voluntarily provide through our contact forms or during interactions with our team

We collect only the information necessary to provide you with appropriate educational resources, tools, and services related to cognitive enhancement and mental wellbeing.

How We Use Your Health Information

We may use your health information for the following purposes:

For Treatment and Service Provision

We may use your health information to provide you with appropriate cognitive enhancement resources, personalized recommendations, or services. This includes tailoring educational content to your specific cognitive needs or goals.

For Operations

We may use your health information to improve our educational platform, evaluate the effectiveness of our resources, and enhance user experience. This may include analyzing aggregated, de-identified data to better understand user needs and improve our offerings.

For Communication

We may use your contact information to send you relevant educational materials, follow-up on inquiries, or provide information about services that may benefit your cognitive health goals.

When We May Disclose Your Health Information

MemoNeuro US respects your privacy and limits the disclosure of your health information. We may disclose your information in the following circumstances:

With Your Authorization

We will obtain your explicit permission before sharing your health information with third parties for purposes not outlined in this notice.

Business Associates

We may share your information with trusted service providers who assist us in operating our platform or providing services. These business associates are contractually obligated to protect your information and comply with HIPAA regulations.

Legal Requirements

We may disclose your health information when required by law, such as in response to a valid court order, subpoena, or to report certain types of injuries or incidents as mandated by law.

Health and Safety

We may disclose your information to prevent a serious threat to your health and safety or the health and safety of others, in accordance with applicable laws.

Your Rights Regarding Your Health Information

Under HIPAA and other applicable privacy laws, you have several rights regarding your health information:

Right to Access

You have the right to inspect and obtain a copy of your health information that we maintain. You may request access to your records by contacting us using the information provided at the end of this notice.

Right to Amend

If you believe the health information we have about you is incorrect or incomplete, you may request that we amend it. We may deny your request under certain circumstances, but we will provide you with an explanation for our decision.

Right to an Accounting of Disclosures

You have the right to request a list of instances where we have disclosed your health information for purposes other than treatment, payment, healthcare operations, or with your authorization.

Right to Request Restrictions

You have the right to request restrictions on how we use or disclose your health information. While we are not required to agree to all restrictions, we will consider your request carefully.

Right to Confidential Communications

You have the right to request that we communicate with you about health matters in a certain way or at a certain location. For example, you can ask that we only contact you by email rather than by phone.

Right to be Notified of a Breach

You have the right to be notified if there is a breach of your unsecured health information.

Data Security Measures

MemoNeuro US implements administrative, technical, and physical safeguards to protect your health information from unauthorized access, use, or disclosure. These measures include:

• Encryption of electronic health information
• Secure user authentication processes
• Regular security assessments and updates
• Staff training on privacy and security practices
• Physical security controls for our facilities
• Data minimization practices

While we implement these security measures, no electronic transmission or storage system is completely secure. We strive to protect your information, but cannot guarantee absolute security.

Changes to This Notice

We reserve the right to change the terms of this notice and to make the new provisions effective for all health information we maintain. If we make material changes to our privacy practices, we will update this notice and post the revised version on our website.

Educational Nature of Our Services

MemoNeuro US primarily functions as an educational platform providing cognitive enhancement resources and information. While we maintain HIPAA compliance for any health information we collect, it's important to note that:

• Our resources are educational in nature and not intended to replace professional medical or psychological advice, diagnosis, or treatment
• We are not a healthcare provider or covered entity in all contexts
• We apply HIPAA standards as a best practice to protect your sensitive information

Contact Information

If you have questions about this notice, wish to exercise your rights, or have concerns about your health information privacy, please contact us at:

Casnoff Paul. A Sole Proprietor
508 San Anselmo Ave Ste 1
San Anselmo CA 94960
United States

Email: info@memoneuro.com
Phone: +1 (415) 728-9046

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us using the contact information above. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.

We will not retaliate against you for filing a complaint.